No, you are wrong. This problem has continued through five replacement Thunderbolts since over two years ago. It has nothing to do with any updates, nor any third-party apps, which I never installed. I've used three different batteries.

Verizon has absolutely no idea what the problem is. I pay so friggin' much every friggin' month for this friggin' piece of garbage.

Last week I got another replacement phone; the Rezound. It seems that Verizon ran out of the crap Thunderbolts, so I got an "upgrade" for free.

Not impressed with the Rezound, either, but at least it hasn't shut down randomly.

Yet.

Verizon sucks.