Re: DayDream View Rebate/Promo
PATTYEWHS
Enthusiast - Level 1

I am in the same process now. I was denied because mine was 'Black'. I pulled up the Terms and Conditions and looked at the eligible devices. I ordered the 128GB Quite Black Pixel, listed below is:

Pixel Slate 128GB - 821793049171.

I checked my UPC on my box, and guess what? It is the exact same number.

Verizon doesn't even offer a Slate color on their website. Even the 'silver' is Very Silver and 'blue' is Really Blue.

I will continue escalating this until my claim is marked valid. From what I gathered there is a database error of some sort on their end. They seem to have put the incorrect color on the description in the T&C, denying everyone who has a color that is listed as the actual color. My call today is my second time being escalated, so I guess I'll wait 5 more days and then continue my efforts. After this I will proceed to fax, mail, and email proof that I meet these T&C.

Full T&C:

Limited time offer. Available to consumer customers who preorder a Google Pixel or Google Pixel XL during the dates of 10/4/16 through 10/19/16 and activate on a device payment plan from a Verizon Wireless retail store, online, telesales, Participating National Retailers, or from a Verizon Wireless Authorized Agent. Must submit proof of purchase online within 30 days of activation. Google Daydream VR will be sent to you by Verizon Wireless within approx. 3-6 weeks after receipt of claim. Limit one VR per qualifying device purchase. An $80 Visa Prepaid card will be provided to customer in the event the VR devices run out of stock. If you terminate service within 6 months of activation, we will charge your account $80 for the value received for the promotional VR device. Void in PR and where prohibited or restricted by law. Address must be within the fifty (50) United States or District of Columbia (DC). In the event a VR arrives damaged, call the Verizon Rebate Center at 844-408-8471 for assistance. Submit multiple claims separately.

Eligible Devices:

Pixel Slate 32GB - 821793049140
Pixel Silver 32GB - 821793049157
Pixel Blue 32GB - 821793049164
Pixel Slate 128GB - 821793049171
Pixel Silver 128GB - 821793049188
Pixel XL Slate 32GB - 821793049003
Pixel XLSilver 32GB - 821793049010
Pixel XL Blue 32GB - 821793049027
Pixel XL Slate 128GB - 821793049034
Pixel XL Silver 128GB - 821793049041

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