Hello,

I ordered the Pixel XL 128GB on 21 October, and have seen the date change multiple times from November, December, and now January. I have been a Verizon customer for years and have never experienced anything like this, I haven't even received consistent correspondence about status updates, instead I'm having to log in and track or call customer service myself. I really want to understand what is the reasoning of the lack of consistent information on what is going on with this product, and why am I experiencing multiple months of delays taking away my consumer confidence in the company and its promises?

Thank you