Thanks so much for those tips, tikikbar1.

jmisaac15, we want to check in with you to see if you are able to browse web pages (using Chrome or Safari) or apps like Facebook, Twitter or Snapchat? Do you only get the message when you attempt to message someone a picture of group message (MMS). Do you have the LTE signal on your phone? 

A great tool for troubleshooting is http://spr.ly/6604EmKR8. 

Creating a My Verizon account would not affect the way you access data on your Google Pixel XL, so we want to make sure your data works well for you. 

TamaraH_VZW