OH MY GOSH

I have tried everything. I have talked with technical support .I have factory reset the phone TWICE. I have logged calls with #832 DOZENS OF TIMES as instructed by VZW.

I HAVE DRIVEN INTO THE BACK WOODS COUNTRY to find the new cell tower they have put up recently AND SAT UNDERNEATH IT AND LOGGED 5 #832 CALLS, POWERING OFF AND ON between each call.

THE NEW TOWER IS INCORRECT. IT IS SENDING OUT EASTERN TIME BUT THE TOWER IS IN CENTRAL TIME.

GOOD GRIEF, VZW, I DID ALL THE TROUBLESHOOTING FOR YOU, CAN SOMEONE JUST GO OUT THERE AND FIX THE STUPID THING?!?!

I am tired if calling in and explaining the whole process over and over again and getting texts that my issue is resolved when IT ISNT RESOLVED.

And in response to the video you sent me this morning, no, I do not want to buy a signal booster from you because it will only serve to BOOST A SIGNAL TGAT IS WRONG.