This whole Black Friday promotion deal is ludicrous. I am still waiting for my credit for buying a Pixel on Black Friday. Seriously, Verizon's checkout and billing system is disastrous, how hard is it to automatically program the system to automatically apply the promotion to any account that buys a promotion-eligible phone between the valid hours and days of the promotion? If a major vendor like Amazon had issues like this for their sales and promotions they'd lose so much revenue. I feel I shouldn't have to be calling and posting here to fix what should have been automatically applied!