jfdeuce1911,

We definitely want you to have all the available calls functions while on a call. Hearing that you are having this issue also is concerning but we are here to help bring the light back to your call screen. Do you notice the same thing happening when you start the call on speaker phone or with a bluetooth/headset? Has this always been the case with your phone or did it start after a software update of some kind? 

CandiceH_VZW
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