Factory reset is best option. try it a second time if you have not. You should call Verizon for replacement device.

If you are daring and have a couple hours to download install android syste developer kit & to learn how to sideload the update, http://www.droid-life.com/2016/11/07/novembers-android-security-update-rolling-factory-images-ota-fi...   That will get you next version.