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Lena-It seems this is happening quite a bit. My phone has been acting the same way for about 2 wks now. I went to the Verizon store & they were little help. They suggested I contact Assurian (insurance) about a replacement phone. I tried a different USB cable & wall charger (sold by verizon) which works intermittently. I am currently signed onto the Assurian website about to order the replacement phone & pay the shocking $99 deductible...when it looks as though is is a very widespread problem.
I have found other forum entries noting overheating of the battery & I haven't yet looked for anything about my phone not syncing when hooked up to my computer. There is something clearly wrong with these phones & we should not be responsible for paying a deductible!!
Do you know of what other channels can be taken to resolve this issue? This is beginning to look like a product liability issue...