- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just had to add my 2 cents in on this since I appear to be in the same boat as everyone else. I now have my 3rd Bionic phone. I cannot keep a signal on my phone to look at my facebook at lunch at work or in the parking lot when I get ready to go home. Fact is that I have a hard time getting my pages to load at all. Last time I took it to Verizon, the rep said that the first thing they had to do before ordering yet another replacement, was do a factory reset. He said if they do a factory reset and the signal comes back, then it is an app that I have on my phone. This phone was loaded with the few apps that I had on my Droid 2. He wiped my phone and walla the signal came back. Told me to try loading 1 or 2 apps every day until I found the app causing the problem. Now I know that it was just a smoke screen, to keep me happy and not have to order me another replacement phone. Since it was a refurb unit, it is covered for a year. Until it starts working like it is supposed to I will keep taking it back to Verizon. They better come up with a fix soon or they are going to be refunding me some money for the 4G service I am paying for. I have been a faithful customer for years, and have never had this problem, I am very disappointed in how this known problem is being handled by them.