I bought three droid charge's 23 months ago.  I have gone to the store multiple times complaining of the problems with all three of my phones.  When I first got the phone I was promised that there will be a software update to fix the problems.   I have waited and waited but none of the updates have fixed the problems.   I went into the store about 1 month ago and they tried to sell me a new phone, told me to factory reset the phone, etc.   I told them that it is not just my phone that I have the problem with it is all three phones.

Here are some of the problems that I have found:

1. Unexpected reboot with no reason;

2. Screen lock-up need to remove battery to restart;

3. GPS takes very long time to pin down its location

4. Sometimes it takes ~1 minute to load the application list after tapping the Application icon at the lower right corner of home screen;

5. Text messages fail to be received.

6. Battery drained after little use.   ( I have bought multiple spare batteries  because of this)

I can't believe that Verizon/Samsung have sold a phone with so many issues and they have not even tried to fix the problems (IMHO).