truebluemajority,

What a peculiar situation. Good thing we're confident we can find a fix for you. First, if you haven't already tried this, please turn off the phone, pull the battery, reinsert, turn on, and test. Also, is your software up to date? If that is done to no avail, please enable safe mode and test http://vz.to/14U5Hyw . That will allow us to better isolate the issue. But, if we're unsuccessful there, please process a hard reset http://vz.to/1fLbzVf .

EvanO_VZW

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