Well the goal of a forum is discussion.  200 dollars is not "lousy", it's a lot of money,  even dinner for 2 in a nice restaurant would not climb up to that amount.  The problem is being solved, but isn't someone allowed to vent some degree of frustration if contractually mediated process is not solving the issue.  I had a stable phone and it went south after an update, so without acting entitled, I should have some cause to expect more than "live with it" or "give me 200 dollars" scenario.

As I am personally involved and own the bionic and I'm experiencing a problem, it wouldn't be too hard to understand my post (i.e complaining about a problem).

But, since you have this intuitive ability to decipher my intentions, maybe a better idea would be to explore why someone who doesn't have own the bionic or have an intricate understanding of my problem take such an interest in my post.