I am not very pleased with mine.  For a year it was great. Gradually slowed down and had problems.  I received a replacement for it through warranty - but the replacement was defective. Don't they check things out before they send out "refurbished" phones? I don't actually know if it is Verizon's fault, but I am blaming them.  My neice has the same phone and has quite a few problems with it. 

After a year, the touch screen was "strange," if I did not clear the screen after hanging up from a call, the phone would stard dialiing numbers - and hang up on the person as soon as it was answered.  The phone would shut off and turn itself on - sometimes - other times I had to turn it back on.  The screen would get blurry. - and more.

I don't know if I want another smart phone.  I can get a tablet and use a "regular" cell.  Lest costly that way.