Re: "Broadband" speeds?
John_Getzke
Champion - Level 1

Gotcha, thanks!

That being said it sounds like either your device is under performing or there is an issue with the local towers in your area.  If there is a SIM card in that USB modem you might want to try removing it for 30 seconds and re-inserting it to get a fresh connection to the towers.

You could also try driving around to a different area and see if the problem is consistent.  A different tower may not have the same problem.  A great tool for locating towers is the following website:

http://www.cellreception.com/towers/

A call to Verizon may be helpful too if you have not already checked with them.  They could atleast run you by your replacement options under the current warranty.  Its also possible that they could inform you about a network problem and send a tech out to the site and repair it.

In a nutshell, this is a pure performance problem and it should be correctable.  Either a reset, new hardware on your end, or a field tech will resolve the problem.  3G should get you around 1Mb download, the numbers you posted should not be common.

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