Hello JUSTFOREMAIL32,

Thanks very much for providing the pictures in your post. They are a big help in knowing our next best step for you. I'm here to assist with your options. I do agree with Ann154.  If you would like to inquire further, your best bet would be to contact Verizon FiOS in their community forum: Verizon Forums – Welcome to the Verizon Fios® Community This gives you a way to post the same pictures, and get assistance from their team. I'm certain that the pictures will be a big help, especially since you have the equipment, but you don't have an account. If you prefer, you can call them directly at 800-300-4184. I really hope this information is helpful for you.

ChristinaB_VZW

VZW Support