Why can't Windows 10 Find my Jetpack?
KRIWRI6
Enthusiast - Level 2

We purchased an HP laptop running Windows 10 for my daughter.  It will not find the MiFi Jetpack that we have.  It will find other wireless networks around our house and it will connect to other wireless networks.  The MiFi doesn't even appear in the list.  We have done all available updates to the laptop.  We have checked the firmware on the MiFi.  We have tried to go through and manually add it but nothing has resolved the problem.  Is there something else we should do?  Thank you!

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