So at what point is Verizon going to address this issue? All I see is crickets on this thread, I have no problem leaving Verizon at this point. Best network?? Huh?? With all the other networks willing to pay my buyout $$$. This is ridiculous, I left AT&T some time ago because of their shitty support. I'll go back if need be. Can SOMEONE from Verizon please give me a solution??? I've now been without my phone for a week.