Re: 5 plus days and counting trying to get my HTC U12+ set up on my line

Asistencia al cliente

Congrats on getting your new HTC U12+Smartphone and a new Verizon SIM Card for it. We're sorry to hear that you're experiencing problems activating your new device for the past five days, and I apologize for your inconvenience. However, we're glad to hear that you're working with one of our representatives to get your new phone activated. I'm confident that our representative will provide you with the troubleshooting assistance needed. Please keep our team updated on your progress. -

RobertC_VZW

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