Sounds more like a "Hardware" than a software issue. If it was software why doesnt everyones say that? No one would be able to install and run it without this popping up. Know we know that rim has made a few minor changes to the trackballs and such with the "green dot" replacements. I think there is more going on here than meets the eye. I serioulsy doubt this is a VZ problem. All of the issues with the Tour is why I think it is already slated as "EOL" in there system and the next phone is labeled with a Bold branding.