Hi,

Welcome to the forums.  Let me tell you what I did to get a Tour.  I got on the phone and called customer service to speak to a sales person.  They answered all my questions.  I ordered my Tour over the phone, recieved the instant discount at the time of the sale, and recieved my phone 2 days later. 

Set up was easy.  Blackberry includes a step by step setup guide that helps you with initial setup for the phone.  I'm not a big techno cell phone geek (sorry guys) and it was easy to setup.  My advice is to call a sales person and order.  It's fast and easy. 

Doc