---

Stormfreak wrote:

When I try to use desktop manager to do the upgrade when I click on  update software  it gives me a message that says

"A Fatal Error has occurred while trying to update your software. Please try again." I have tried at least 15-20 times. Same Message every time. I even did a clean uninstall of my desktop manager software and reinstalled it 2 times and still the same problem. If anyone else has had this problem and knows how to fix it please tell me how.

---

If you have a second computer try downloading the software to it and see if it works there.  You can go to a VW store and have it done I think, maybe one of the VW folks can verify this.

I'm still at a loss why you don't have the loader file after downloading the software to your PC????????