When I try to use desktop manager to do the upgrade when I click on  update software  it gives me a message that says

"A Fatal Error has occurred while trying to update your software. Please try again." I have tried at least 15-20 times. Same Message every time. I even did a clean uninstall of my desktop manager software and reinstalled it 2 times and still the same problem. If anyone else has had this problem and knows how to fix it please tell me how.