Re: Backberry Z30 Screen Will Locked Up


How do you do a factory reset? The only reset the phone will allow me to do is wait until the battery drains and then restart the phone. I’ve tried to power off the phone and holding the side key at the same time. Finally the phone will not power off.

Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network.

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