Mysteriously I received an update after none for years. The update did help. Now I'm able to view the browser without it crashing. But the phone did locked up the next day. No functions at all. I had to drained the battery completely in order to do a hard reset. Why is that? Also why I can not turn off the phone? Understandably no apps work anymore. The key is be able to access my work email, calendar, notes and messages.
Sent from my BlackBerry 10 smartphone on the Verizon Wireless 4G LTE network.