Re: How do I clear the voice mail notification icon?
vzw_customer_support
Customer Service Rep

Congratulations on your new phone, Lws1944! I know how frustrating it can be to have a voice mail icon. 

 

Have you checked your voice mail messages? (Dial *86 [send].) If so, have you saved or deleted them? Once you save or delete the message, press the * key twice, to end the call. This should also remove the icon. However, if you just end the call without saving or deleting the message, the icon may continue to appear on your phone. 

 

Please let me know if you're able to do this successfully. 

 

VanessaS_VZW
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