Re: BB Q10 Can’t Receive/Send Calls
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Having a functioning phone is essential, and we can definitely work with you on getting your phone and services restored. Do you know of anyone other Verizon Wireless subscribers having the same problem or issue you're having? It is possible there could be something going on in your area. Could we please get your city, state, and ZIP Code to check and to look into this possibility?
SeaneB_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!