Re: BB Q10 Can’t Receive/Send Calls
vzw_customer_support
Customer Service Rep

It is important that your device is able to perform the way you need it to. In the troubleshooting steps, did you switch the network mode from Global to LTE/CDMA and place a test call? Are you only having trouble placing calls in a specific location, or does this affect you everywhere you go?

PeterP_VZW
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