Thanks for the well wishes but none is needed.

Please, explain how a loss in customer growth is not significant?

They have a some more "connections" but, based on the earnings report, came mostly by devices added by existing customers.  Perhaps you should read the Q3 report?

As the difference in coverage and reliability between Verizon and other carriers shrinks then what will Verizon offer as a differentiation, customer service, price?

Check out the Android forums to see how Verizon fares in discussions about carriers.  I'm not the lone voice here.  I know for a fact that many Apple employees consider Verizon number 1 in terms of difficulty when customers have an activation or billing issue.