We want to ensure you have all the capabilities you need with your device. We can take a look on our end and make sure everything is activated as it should be. To begin, can you please send us a Private Message regarding this? KleoL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!