Spent some time at Verizon today, also on the phone and finally with chat. All responses regarding when the update will be pushed were vague and non-committal.

The problem is my corporate IT dept will no longer allow corporate access with my phone running current version 5.1.1 (Lollipop). I MUST update my PRIV to 6.0 (Marshmallow) by November 06 or lose my ability to do my job.

Verizon has not been willing to help solve my problem. The phone was purchased less than two months ago. Their solution? Upgrade a line, pay more money to purchase another phone that has the Marshmallow update already installed. Price to do this? $3-$400.00.

It sucks that after 19 years being a customer of Verizon I must switch carriers. But I also have to do my job.