The battery in my Q10 is no longer taking a charge. I removed the battery and waited awhile before butting it back in but it is still not charging.

Berny32
Miembro

The battery in my Q10 is no longer taking a charge.  I took the battery out, waited a while and put it back in.   It is still not working.  The OS looks like it is booting up but it doesn't have enough of a charge.  This just started happening yesterday.  Please advise me.

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Re: The battery in my Q10 is no longer taking a charge.  I removed the battery and waited awhile before butting it back in but it is still not charging.

Snn5
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Re: The battery in my Q10 is no longer taking a charge. I removed the battery and waited awhile before butting it back in but it is still not charging.

Community Manager
Community Manager

Having a phone that charges properly is important, Berny32. We know how important it is to have a working phone. Just to make sure we have looked at all possibilties. Have you checked your charging cable or tried different outlets? Do you have a different battery to try?
JasperM_VZW
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