Re: BlackBerry 10 Update - Letter to Robert M. Miller - Regional President:
mzblues1
Enthusiast - Level 2

If that is their corporate decision, so be it. I understand that the "bottom line" is the bottom line in business. I get that. No one is telling them how to proceed with their future plans.

The problem is two issues:

1) Don't just let everyone hang waiting while every other company that carries BlackBerry phones has released the totally new / improved operating system a long time ago.

If that is your corporate decision, then have the Balls to come out and say it.

2) Since the phones were gotten through Verizon Wireless, it is their responsibility to support them until they either disappear from the existing customer base, or provide some form of compensation to aid BlackBerry users to get out of their current phones to either switch type of phone, or company that carries the one they walk.

It is not good business sense or publicity to just drop a customer base (what ever size they are), and say "Screw you. You are too small to be important to us." Finish what you started.

It was your corporate decision to carry BlackBerry phones, then it should be your corporate decision to support them. Then move on.

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