Hello,

I work for VZ landline and have a Bold 9930 company phone with data shut off.  I have used backup assistant for years but now it stopped working.  I uninstalled it and reinstalled but it still wont work.  I was able to connect it to wifi, turn data setting on and then run the backup.  Now it just sits for a minute and then says "backup assistant has lost network connection.  Please retry your operation"

If you could even recommend another backup that would be fine.

Thanks!

Al