Re: Dead 9930
StreetDocRN
Champion - Level 1

Hi,

What happens if you plug in the charging cable? If it turns on, then use the USB cable and your computer with BlackBerry Desktop Software to try and restore your device. Before restoring, try backing up your device with the software. Then, try to restore. Hopefully, your device's software was corrupt and restoring will get you running again.

Doc

Z10STL100-4/10.1.0.2151

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