sourz wrote: Have you been to the website you posted? do you have a verizon z10? then you would know that the 10.0.10.XXXX has to be updated via OTA update directly from Verizon. so the answer you posted does not apply. sorry dude.

Well I had to have gone to the website if I posted the support drivers link.

No as I said I don't work for verizon nor do I own any Blackberry devices.

With my android phones I have the ability to get updates from the drivers pages of the phone makers.

My posting the site did not state you had to get it ota. If that was the case why would the website give you as an owner of the phone the three options to get your update?

In any case if the page does not suit your needs there is nothing more to say other than call verizon 611 and ask them why a brand new blackberry just released a few days ago already did not have the update to it?

Seems kind of strange huh? a device already stifled coming out of the gate.