Re: Messages delete after 5 days on 9930 (even though set for 'forever' in options)
vzw_customer_support
Customer Service Rep

Punkapoo, I can see why you would be frustrated over your messages deleting on their own. I hate to hear that you're ready to leave VZW and would like to help figure this out. I have seen issues with emails being deleted on their own, but never text messages. These are saved to the device itself. For your email, do you use Outlook? Just to verify, make sure that messages are not set to delete from the server and also not set to delete after a number of days. http://bit.ly/Q7ecym Also, are you using a Blackberry Enterprise Server? Has this been going on since you first received this phone or has something changed?

MarquiaF_VZW
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