Re: How to Update Your Verizon Wireless BlackBerry
chipellini
Newbie

Thanks for your reply.  I did everything you said - I uninstalled BB Desktop Manager using Add/Remove Programs in the control panel.  I also went back to see if there was anything else that was RIM related but didn't find anything to suggest that.  I restarted my computer.  Tonight I downloaded the zip file directly from the BlackBerry website.  However, I still got the same error message as before when I tried to install the program and was still unable to unzip the file.  Please let me know if there is anything else I can do. I want to update my Blackberry Storm to the new OS, and I've backed everything up using the BB desktop manager 4.7 before removing the program.  But now I don't have anyway to restore what I've backed up if I need to.

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