Re: Weird Battery Loss
VZW_Zrock02
Contributor - Level 3

It seems you have a device error in your system settings. I would recommend performing a hard reset to clear out all settings. The instructions to perform the reset are listed below:


 

1. In the device options, click Security Options.
2. Click General Settings.
3. Press the Menu key.
4. Click Wipe Handheld.
5. To delete all third-party applications from your device, select the Include third-party applications check box.
6. Click Continue.
7. Type blackberry.

 

1. In the device options, click Security Options.

2. Click General Settings.

3. Press the Menu key.

4. Click Wipe Handheld.

5. To delete all third-party applications from your device, select the Include third-party applications check box.

6. Click Continue.

7. Type blackberry.


Once you have done this it should resolve your issues. Hope this helps

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