Hey,

Sorry to hear about your problems with your Storm.  Perhaps one of the Storm users can give a tip or two for you.  However, I can highly recommend the Tour.  I don't consider it a "downgrade" but perhaps a lateral move.  The Tour does have more memory than the Storm, 128 on Storm Vs 256mb on the Tour.  Now the Storm2 is supposed to have 256mb of memory also, so if you like the touch screen, that may be worth getting.  Look on Blackberry's website for info on the Storm2 9550, which will also feature WiFi.

Doc