Re: False 411 calls charged to my bill

Asistencia al cliente

Guy, having charges like this on your bill is never something we want anyone to experience. We want to find out what exactly is causing these charges to make sure this is resolved as soon as possible. Have you downloaded any applications that you use for phone calls? What make model phone do you have? Did you port in your number to us? We are here to help get you some answers.
CheriS_VZW
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