Landi_5454, we are so sad to hear you say that, we don't want to lose you as our customer. We are here to help. 

We do want to state that rcschnoor is correct that phones manufactured for our network are locked for the first 60 days. So the phone will not be usable if you choose to cancel before that time frame of usage on our network has lapsed. 

We have sent you a Private Message, please respond only to that message going forward.

StevenG_VZW