Hello DrPeppercorn, we are glad you were able to collect your phone from the store. We are even happier to see Anthony provided a world-class experience. However, we are sad to see you did not have a good online (in-store pickup) purchase experience. Your input is taken seriously and will be forwarded to the proper venues, so we can improve as a company. We appreciate your time and patience.

GilbertoL_VZW