Molo122,

I know it can be concerning getting a bill that is higher than usual because of overage. I’m here to look into this for you. You provided me with a lot of information. Can you please tell me just a bit more. What kind of iPhone do you have? You stated that you have an iOS phone. Have you checked to make sure that Wi-Fi assist is not turned on https://www.verizonwireless.com/support/knowledge-base-206983/?  Also when it comes to your notifications from us has there been any adjustment made for when they are sent out to you? If there is more than one person on your account, are they going over on their data at all?

JenniferL_VZW