I  contacted verizon the call had to be escalated to a senior Tech. James 

He figured out that we had to remove the Phone from the Network completely.

Then next my Iwatch was improperly paired on the network.

Here are the Steps:

Had Verizon refresh the network for the phone.

Powered off the phone.

Turn off bluetooth on the watch..

Make sure Cellular is tuned on on the watch.

Waited for the watch to force itself to connect to cell network.

well you get the idea  I am not a tech but this is the general direction - Good Luck!!