I’m sorry to learn that your phone is lost, MATPOT78. While it is not possible to locate your device if it is powered off, chances are that you can locate it if the phone connects to data via a WiFi network, as long as you have an application installed or a feature enabled to locate your device (like Find My iPhone, or Android Device Manager). If you need to replace your device and you have insurance on your line, you can start an insurance claim at this link: http://phoneclaim.com/verizon

AntonioC_VZW

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