Re: Issues after Apple update to iOS 11
vzw_customer_support
Customer Service Rep

Rosiesasso, we truly understand how important it is to make sure your device is working properly, especially after a recent software update. Please allow us to further investigate the details. We have not heard of any known issues with iOS 11.1.1. Can you please let us know what type of messaging app you are using on your device (third party, VZW messages, preloaded app)? Also, you have mentioned that there is no LTE internet connection on your device, please clarify if this concern is continuous or does the LTE signal appear periodically? Lastly, with the Bluetooth concern, can you please let us know if you use a Bluetooth accessory for your device? Also, do you notice if the Bluetooth turns on by itself after you restart your device or on its own periodically without turn your phone off?

 

SylviaT_VZW

 

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