Re: iPhone drops calls when using wifi calling
porticons
Enthusiast - Level 2

Hello. We have been having the same problem for the last few months. iPhone X and 6S at home. The both started dropping calls at home. We use Wifi calling because we have poor service at home. When the phone receives a bar of service, it tries to switch to the cellular network but the signal is too poor and we lose call quality or the call drops. Have discussed with Verizon and Apple, both act like they've never hear of this problem and generically suggest to do a factory reset. This has not helped. Of note, our 6S can be placed in airplane mode and have wifi calling work quite well. The X will not use Wifi calling in airplane mode. Please release a patch that ensures the phone does not switch off wifi calling unless it receives consistency reliable cell signal.

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