Hello CJSDTW,

We definitely want you to have a great working device. Did this begin immediately after installing iOS 10? Have you tried resetting the network settings or resetting all settings on the phone? Below are links to both steps:

Reset network settings: https://www.verizonwireless.com/support/knowledge-base-64531/

Reset all settings: https://www.verizonwireless.com/support/knowledge-base-64524/

ChristopherM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!