Re: Wi-Fi connection, at home, at office or out in public is not connecting!
vzw_customer_support
Customer Service Rep

twhitmer,

Having a consistant connection is what we want for your devices. We will get through this together. Did recently start after the update? Let's try a couple of steps to get this WiFi connection going. On your phone go to Settings, General, Reset, and then select Reset Network Settings. Once completed your phone will power off and on. Try connecting to the WiFi network again (you will need to reenter the network key if secured). Keep us updated on your progress we are here to help.
JasperM_VZW
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